Shipping and Returns at Timeless Threads and Treasures
We want your shopping experience at Timeless Threads and Treasures to be seamless and enjoyable. This page outlines our shipping and return policies, so you can shop with confidence. We're committed to providing quality used products and excellent customer service. We are located in Jacksonville, Florida, United States.
Shipping Information
At Timeless Threads and Treasures, we understand the importance of timely and reliable shipping. Here's what you need to know:
- Processing Time: Orders are typically processed and shipped within three business days.
- Order Tracking: You'll receive a tracking number once your order has shipped, allowing you to monitor its progress.
- Shipping Costs: Shipping costs may vary depending on your location.
- Free Shipping: Enjoy free shipping.
Return Policy
Your satisfaction is our priority. If you're not completely happy with your purchase, we offer a straightforward return policy:
- 7-Day Return Window: You have 7 days from the date of delivery to return an item.
- Conditions for Returns: To be eligible for a return, items must be in the same condition you received them.
- How to Initiate a Return: Please contact our customer support team through our website at [[website]], via email at [[email]], or call us at [[phonenumber]] to start the return process.
Need Help?
If you have any questions or concerns regarding shipping or returns, please don't hesitate to reach out. Our dedicated customer support team is here to assist you. You can contact us through the following methods:
- Email: [[email]]
- Phone: [[phonenumber]]
- Website: Visit our FAQ page for answers to common questions.